FAQs

FAQs


HOW LONG DOES DELIVERY TAKE?

Shipping time depends on your location.

For United States orders, please allow 4-7 business days (average) for the items to arrive.

For International orders, please allow 14-26 business day (average) for items to arrive

If your order hasn’t arrived in the estimated delivery times, please contact our support team at [email protected] or contact us page.

DO YOU DELIVER PRODUCTS INTERNATIONALLY? 

Merchfun ships products worldwide every day. Shipping is available for most countries around the world.

HOW SECURE IS MY PERSONAL INFORMATION?

Merchfun adheres to highest industry standards in order to protect your personal information with the best security solutions.
Your credit card information and personal details are encrypted during transmission using SSL (secure socket layer technology), which is widely used on the Internet for processing payments safely.

HOW DO I TRACK MY ORDER?

Tracking numbers are included in your shipping confirmation email.

    For further assistance, please contact our Customer Service through email [email protected]

    The tracking site says Delivered but I haven’t received my order yet.

    Please note that we provide a tracking number to each customer. It is customer’s responsibility to track down their orders. Kindly contact your local post office if the parcel arrived at your destination country. Please contact our Customer Service for further assistance. We are not responsible for any stolen packages.

    Do i have to make order with paypal account

    No, you don't have to.
    All international credit/debit cards accepted, no Paypal account needed.

    It's easy & only takes 3 minutes approximately.

    Payments for Merchfunstore are made at Paypal, but you do not need to own a Paypal account to pay: you may enter your credit card's data directly at Paypal and complete your payment. You don't need to register a Paypal account neither.

    a. Once you check out, just click on "Pay with Debit or Credit Card"

    b. Enter your credit card's data, billing address, email & phone number may also be requested depending on your country.

    c. Select "No, I don't want an account now"

    d. Click on "Pay now"

    e. Finally, thanks for your order.